In comparison with their foreign counterparts, Chinese employees suffer the most intense pressure from "information overload", according to a survey conducted by LexisNexis.

同国外白领相比，中国白领因“信息超载”带来的压力居世界首位。

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Throw in Internet, apps and e-mail -- all on a full-color tablet screen -- and e-readers suffer by comparison.

CNN: As tablets boom, e-readers feel the blast

On the other hand, if a franchisee insists he has to go above and beyond a brand standard to compete--say, by offering free broadband Internet service or extra pillows--Ledsinger has to know when to say okay. (Chains need to police the impulses to go up market, too, lest their other units suffer by comparison.) The warmth and fuzziness, he hopes, will trickle down.

FORBES: The Motelier