For more mundane tasks, working the counter at Starbucks or answering phone calls at AOL, it’s pretty unlikely that the average worker will figure out a better way of doing things on their own.
对于比较简单的工作,比如说星巴克的服务员,或者AOL的电话客服,他们通常能找到自己的方法。
(By the way, the chance of AOL ever buying Yahoo is next to never).
(顺便说一句,美国在线收购雅虎的机会应该再也不会到来了)。
But AOL brought online services, email, chat and discussion boards to the masses and thus educated a generation that paved the way for others.
但是AOL给大众带来了网络服务、电子邮件、聊天和讨论版,因此也教育了一代人,而这些人也为后来者铺平了道路。
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