Psychologist Jack Canfield has a good suggestion. Say to the complainer, "Suppose I were to say, 'Joe, you have green hair."

坎菲尔德有一个很好的建议，即对抱怨者说，“如果我对你说，‘乔，你长了绿头发。”’

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If nothing else, showing that you've tried to solve the problem yourself before you take it farther makes it dear that you're not just a complainer.

如果没有其他的事情，在你进一步解决问题之前，表现出你已经尝试过自己解决问题，这会让人觉得你不是一个爱抱怨的人。

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If nothing else showing that you've tried to solve the problem yourself before you take it further, make it clear that you're not just a complainer.

在你采取进一步措施之前，先表现出你已经尝试过自己解决问题，向人表明你不是一个只会抱怨的人。

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Thanks to peer pressure, Leiserson was spared the indignity of cracking down on the complainer.

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If it isn't, the target may pay off the complainer anyway, extortion payments being sometimes less costly than damage to the brand.

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Of course, like everyone else, our knee-jerk reaction is often to delete the comment and ban the complainer but that is almost always the wrong reaction.

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