Should communicate with physicians and patients directly using standard physician and patient communication forms to notify patients regarding potential malfunctions.

应该运用医师和患者交流模式直接和医师们和患者们交流，使患者们能察觉潜在的故障。

youdao

The Lucid folks used to notify the banks directly, but they say they stopped doing this when they discovered banks were refusing to reimburse victims.

FORBES: Is your identity being traded by criminals?