Logistics information between employees and customers the exchange and communication in the process of service delivery plays a vital role.

物流企业的员工与客户之间信息的交换和沟通，在提供服务的过程中起着至关重要的作用。

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When used in the context of a services delivery process, the list of candidate services from the service Identification practice provides the input to service Specification.

当在一个服务交付过程环境中使用时，服务识别实践过程所得到的候选服务清单会作为服务规范的输入。

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It is usually a feedback-soliciting process to determine the effectiveness of customer service and delivery.

也往往是确定客户服务工作是否有效的意见反馈或措施。

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