WebSphere Customer Center提供实时的事务型客户数据集成(Customer Data Integration,CDI),可帮助 JK 保持其客户的单一、完整且准确的记录。
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当对两个应用程序管理的客户数据进行集成时,两个应用程序中可能存在标识符不彼此匹配的相同客户。
When integrating the customer data managed by the two applications, the same customer can exist in both applications with identifiers that do not match.
通过为其后端功能使用工作流,CCMS启用了更为全面的方法来集成源自ibm内多个客户数据源的客户信息。
Using workflow for its back-end functions, CCMS has enabled a more thorough method to integrate customer information from multiple customer data sources within IBM.
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