From having an operational focus to honing a relentless customer focus.
Lou Gerstner, a heroic leader with a relentless customer focus, has proven himself a titan.
The company has also had a tight customer focus, laser-targeting auto-rickshaw drivers for the vehicle.
The College of Law, the country's biggest law school, has a tight customer focus too.
As these strategies falter, I expect business leaders will recognize that new growth must have a stronger customer focus, which marketing can uniquely provide.
"We have a clear customer focus, which is: People who want to make money in print, " says Bernhard Schreier, Heidelberger Druck's 47-year-old CEO, over breakfast at the art deco corporate cafe in Heidelberg.
Somewhat inevitably a return to a focus on the customer has become mainstream!
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If there is much waste in the business and a loose focus on customer value (typically this is a yes).
But an equally destructive consequence of government management is a lack of customer focus and product innovation.
Those who marry a mastery of technology with a clear focus on customer-facing functions.
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We launched our blog, Direct2Dell, with a focus on customer conversations in 2006.
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Lawson said the pre-arranged financing and a focus on customer service (Ygrene opened a physical storefront at 2600 Capitol Avenue to offer one-stop service for property owners and contractors) are intended to speed completion of energy efficiency, renewable energy, and water efficiency projects undertaken by qualifying property owners.
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If you are operating in a new market or with a potentially disruptive technology, Customer Discovery is not about conducting a focus group.
Caplan still talks about feeling nauseated in 2004 when an E-Trade customer participating in a focus group insisted that the company had never added "Financial" to its name.
My bet is on Amazon, and for the simple reason that establishing a physical presence may well be the last frontier for a business that has had a relentless focus on the customer experience since Day 1.
Focus on a customer-centric approach, and make sure you know who and where your customers are, how you can customize your product or service to suit them best, and how can you establish a continuous, multi-level conversation that benefits both your customers and your organization.
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Avoid getting distracted or buried in data by keeping a laser focus on gathering the customer intelligence that will help your business grow.
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If you can narrow your focus to a target customer and think of creative ways to reach that target, you will get better results.
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Penney be able to succeed where others have failed, or will it soon realize that to succeed it needs to focus on a particular customer segment?
"We believe that a focus on the overall customer experience helps to define the most respected brands in mobile, " said Lee Weiner, LogMeIn's VP of Customer Care products.
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The thing I like about CWTR is that they focus on a specific customer demographic, and in doing so can really build a relationship with that customer group.
Forbes cover girl Kathy Ireland may have earned her celebrity as a glamorous supermodel but her success in business is a tribute the very unglamorous life of busy moms and a laser focus on knowing this customer.
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If companies are going to continue to keep the customer as their main focus and deliver what the customer truly needs, a strong and committed partnership ecosystem is more important than ever.
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Lenovo's business model is built on innovation, operational efficiency and customer satisfaction as well as a focus on investment in emerging markets.
But as its savvy CEO, Brad Miller, explained in an October 21st interview, AT wants to boost from its current 10, 000, its business customer base with a focus on small and medium-sized enterprises (SMEs).
The exposure of sensitive customer or financial data poses a major security risk for companies, especially those that focus on handling private customer data such as insurance companies, banks and credit card companies.
By branching out and working with Cho as well as keeping a firm focus on deeper interaction with the customer in mind when it comes to the brand, Banana Republic could very well be leading the way for retailers to begin carefully considering the influencers they decide to partner alongside.
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Mr. Troxel might sound like a member of a focus group that gave Acura's marketing department the template for its target customer profile.
That focus on driving customer value via a new business and deployment model helped fuel the early days of Cloud computing and established a customer-focused ethos that is still present in most Cloud companies.
Agile software development comprises a set of management practices and values based on customer focus achieved through iterative and incremental development, and where requirements and solutions evolve through collaboration between self-organizing, cross-functional teams and their customers.
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