In 2013 the department of health aims to introduce a centralised appointment system in an attempt to "streamline the service".
Failures in a new appointment system could have delayed treatment for cancer patients at a troubled health trust, according to a health watchdog.
Ms Williams said his case also highlighted an inadequate appointment system.
The trust was also asked by the watchdog to resolve the problems with the appointment system and give a clear timetable so that progress could be tracked.
Monitor said failings in the appointment system "seriously compromises the ability of the trust to manage quality of care" because it could place only "limited reliance" on operational data.
He said that as a result, there would be "a number of changes", including beginning a project to improve end-of-life care and implementing a new system of appointment booking to deal with a backlog of operations.
Green party MLA Steven Agnew said there should be one system for the appointment of all ministers.
Mr Lyttle said his party did not agree that d'Hondt was the best system for the appointment of ministers.
It has been a struggle to alter that: Bolivia's political elite fought hard against the loss of their direct influence on the judicial system, and in-fighting over the appointment of judges to the Supreme Court had threatened to mar the change.
They included its silence over the appointment of Trinity Investment Management to run a portfolio for the Retirement System, despite Trinity's having ranked in the bottom 25% of peers with a similar fund over the previous five years.
Once on an EHR, doctors confront a fairly rigid system, which requires them, for example to enter an appointment before creating a note.
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But to try to avoid incidents like these, doctors are advised to ensure patients understand the appointments system, the importance of attending and the consequences of missing an appointment.
Mr Hutton proposes a system of non-executive governance to keep the self-regard of bureaucrats in check, and the appointment of a representative employee to new remuneration committees.
At the end of the call the system recommends the best course of action, which might be a call back from a doctor, an appointment or a 999 call to the ambulance service.
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