Being a good listener is all about asking a good question.

WSJ: The Perfect Guest at a Dinner Party

Soft skills refer to personal aptitudes and attitudes, such as being a good listener and communicator, that affect how people perceive you in the workplace and strongly influence workplace relationships.

WSJ: Cultivating Your 'Soft Skills' Can Help You Get Ahead in Your Job

As well as being the narrator, Edgar has a role in the novel as a good listener and a friend.

ECONOMIST: Exploring knowledge and self-knowledge