Earlier this year, Webhelp Group bought one of Scotland's biggest call centre employers, Larbert-based HEROtsc.
There are an estimated 30, 000 people in Wales who work in the call centre industry.
The call centre in Preston will also close, with the loss of up to 475 jobs.
BBC: Pledge over 300 jobs at Worcester Shop Direct call centre
And if there's a problem, you don't have to contact a call centre in Mongolia.
An Indian-based telecoms firm has begun recruiting 500 people for a new call centre in Middlesbrough.
More than 100 jobs are at risk at an Ikea call centre in South Yorkshire.
Meanwhile, US call centre TeleTech has announced 80 new multi-lingual jobs at its centre in north Belfast.
The company is also closing another call centre in Worcester with the loss of about 306 jobs.
An Aviemore-based call centre is to close with the loss of 85 jobs, its management has confirmed.
In May almost 360 people lost their jobs when rival call centre firm Garlands went into administration.
Ireland is marketing itself aggressively as the call centre of Europe and has attracted several American firms.
The firm said it was looking to amalgamate the site with another call centre in Peterborough, Cambridgeshire.
And where better to get a large volume of conversations to analyse than from a call centre?
The announcement comes two months after Virgin Media said it is creating 230 call centre jobs in Swansea.
Silent calls are caused by automated systems that dial numbers even when call centre operators are not available.
It follows the completion of a 90-day consultation about the future of the St Mary's Road call centre.
Seven hundred jobs are being created at a call centre in Derby, formerly run by the financial firm Egg.
The possible closure of the Newtown Road site and a call centre in Preston were first outlined in May.
BBC: Pledge over 300 jobs at Worcester Shop Direct call centre
One of Scotland's biggest call centre employers, HEROtsc, has been sold by its Indian owner to a French company.
And around 1, 000 jobs were lost at a call centre in Pembroke Dock following the collapse of ITV digital.
About 320 jobs will be cut, the majority of them through the closure of a call centre in Sacramento.
Even to get a humble job in a call centre passion is required.
Its 24 hour call centre is the biggest single employer in Leeds.
And even Mr Quilter, with his progressive view of life in a call centre, says that late shifts remain unpopular.
Earlier this year, the company announced the closure of a call centre in Hull with the loss of 240 jobs.
Some call centre staff have been moved from personal banking inquiries to taking calls from businesspeople owing to the issue.
Nationwide said it may increase the 300 staff based there as they move to mainstream customer service and call centre operations.
BBC: Nationwide expected to shed 500 jobs in regional shake-up
He is said to have helped recruit directors to bogus companies and provided the telephone lines to the Spanish call centre.
Call centre staff in Swansea work for its new business, customer services and renewals departments, plus commercial vehicle insurance business Gladiator.
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