Yet The Story of Lucy Gault is a novel to be fond of: you cannot help caring deeply about the characters and the simple yet awful situation it conveys so starkly.

BBC: Trevor's tragic tale

The MHF also has two information booklets - All About Dementia and Because You Care (for anyone caring for someone with dementia) available on the same phone number or the website.

BBC: Dementia patients 'kept in the dark'

"Given the scale of the planned cuts, you might expect a caring population to express anger about cuts to care for older people, about the impact of cuts on the highway network and congestion and about the impact of cuts on recycling, " he wrote.

BBC: Library cuts: The battle of the bookshelves

You can find out more about the cost of caring for the elderly on Inside Out: Elderly care special on BBC One South on Monday at 19:30 GMT.

BBC: Care4Care volunteers 'bank' hours in Isle of Wight pilot

And I think it's important to have people around you who can tell you those things in a caring way because, you know, it's coming from someone who cares about you, not from someone who's just trying to tear you down.

NPR: Queen Latifah on New HBO Movie 'Life Support'

It may take longer than one holiday season to build a culture of remarkable customer experience, but if you want to create one this holiday season, start by truly caring, and think about what it means to be thoughtful, considerate, and attentive to a customer.

FORBES: Give the Holiday Gift of a Remarkable Customer Experience

Caring is about a whole series of cogs working together, but if just one comes unstuck that can tip you over the edge, she says.

BBC: 'Always on edge' - a carer's life