Personalization, self-service and co-creation (or interactivity) are trends that are here to stay.
"A physical lab in the Valley will increase the pace of the co-creation we are seeking, " Mr. Prasad said in an email.
The public co-creation of your brand now means there is a dialogue going on about you no matter how you feel about it.
So we set up a co-creation group and asked iFood Assistant users to share feedback on their app experience and to uncover new needs.
Establish a customer ombudsman responsible for driving customer outreach and on-boarding, co-creation of new interactions and solutions and internal advocacy for voicing customer concerns.
But these pioneers also saw strong financial rewards from embracing social technologies: Cost reduction, operational efficiency, faster innovation through co-creation, and increased customer satisfaction.
From this standpoint, change itself is a potent client factor affecting the lives of clients before, during, and after therapy that can be harnessed for the co-creation of possibilities and perhaps new identities.
Alcatel-Lucent and China Mobile signed a co-creation agreement in January 2012 to conduct joint development and test activities on a series of lightRadio TD-LTE projects to speed the deployment of LTE in China.
ENGADGET: Alcatel-Lucent's latest lightRadio development aims to spread TD-LTE across China
User engagement and co-creation take a whole new meaning and the assets, which are treasured in people, applications and IPs, could open up a whole new dimension in the way IT services is delivered.
Through fostering smart ideas, mobilizing smart people and supporting the co-creation of smart ventures with community leaders, George Roter has been able to transform EWB into an organization capable of producing sustainable system-changing solutions.
FORBES: How to Engineer a Changemaker: George Roter's Engineers Without Borders (Canada) Model
Social media opens up new pathways of communication between a business and its customer base and provides a forum for co-operation and co-creation - one that can produce both small, iterative improvements and large breakthrough innovations.
One of the more intriguing offshoots of the social media phenomena is consumer co-creation: People who would normally expect to buy goods instead sacrificing their time and talent to support them, even make new products for the company.
The earlier mentioned Fast Company article suggests that the way to capture higher value is for creative strategists to evolve from story-tellers to story-builders, meaning they curate, participate, and add to never-ending story-lines in co-creation with the end individuals.
In addition social adds the notion of the unployee (my own neologism), where work particular in co-creation with customers and partners, brings in the notion of someone who does work for the organization but is not employed by them.
As a result, the coming year will see intense CIO involvement in optimizing customer experiences, exploiting analytics, transforming Big Data to Big Opportunities, accelerating all facets of enterprise execution, mainstreaming social capabilities, and enabling co-creation of value with customers.
FORBES: The Strategic CIO Agenda 2013: Strategies, Priorities, and Career-Killers
These include closer co-operation between national intelligence agencies, the creation of an EU counter-terrorism chief, and measures that make it easier to trace terrorists who use mobile phones and e-mail.
Deficits need cutting, the eurozone has to get decisive to reassure markets and banks must be strengthened and banking regulation co-ordinated, while spurring job creation and boosting growth.
If successful in creation and sustainability, CO-OPs will differ from typical individual and small business insurance providers in two significant ways.
So it will be galling to MPs and ministers that the proposed creation of a bigger Co-op Bank - which was seen as posing a far bigger competitive threat to RBS, Barclays, HSBC and Lloyds than the alternatives and might have sparked something of a mutuals revival - is likely to be sacrificed at the altar of protecting depositors and maintaining financial stability.
Schools should be firm and parents' co-operation is vital, but so is the creation of a "culture of regard" between parents, pupils and staff.
Much more recently, I co-founded Avaaz and Get Up, which inspired the creation of Purpose.
Justice Minister Jose Eduardo Cardozo announced the creation of a joint intelligence centre which will co-ordinate the work of state and federal security forces.
Co-founders Katie Armour and Jane Lilly Warren are responsible for the creation of such a girl.
FORBES: Entrepreneurial Spotlight On... Katie Armour and Jane Lilly Warren Of Matchbook Magazine
Dozo is the creation of Jeffrey Kleiser and Diana Walczak of Kleiser-Walczak Construction Co. in Hollywood.
Officials on both sides are confident that it will yield agreements on security co-operation, on Bangladesh's purchase of electricity from India and on the creation virtually from scratch of transport links across a common 4, 100km (2, 500-mile) border, the world's fifth-longest.
But not for long: AIG today announced the creation of a seven-member office of the chairman, including two newly appointed co-chief operating officers who are seen as Greenberg's possible successors.
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