The company has also had a tight customer focus, laser-targeting auto-rickshaw drivers for the vehicle.
Lou Gerstner, a heroic leader with a relentless customer focus, has proven himself a titan.
That said, those looking for an example of customer focus need not look too far.
The College of Law, the country's biggest law school, has a tight customer focus too.
Philips is undergo radical changes to accelerate our business to be more Market-Driven (ie Customer focus).
But an equally destructive consequence of government management is a lack of customer focus and product innovation.
Most managers do reorganize with good intentions to grow revenues, reduce costs, improve customer focus, etc.
That minimum performance will not meet the company standards of customer focus either.
Through sharp customer focus, the company will drive its core athletic business in order to achieve the new goals .
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And as a tool for change, it allows city administrations to develop customer focus (another buzzword) and to examine how they allocate their resources.
As these strategies falter, I expect business leaders will recognize that new growth must have a stronger customer focus, which marketing can uniquely provide.
From having an operational focus to honing a relentless customer focus.
"We have a clear customer focus, which is: People who want to make money in print, " says Bernhard Schreier, Heidelberger Druck's 47-year-old CEO, over breakfast at the art deco corporate cafe in Heidelberg.
And it is true at the business level, where companies with greater diversity in senior management have higher returns, lower volatility, more innovation, greater customer focus, better stockholder returns and lower gender pay disparity.
Agile software development comprises a set of management practices and values based on customer focus achieved through iterative and incremental development, and where requirements and solutions evolve through collaboration between self-organizing, cross-functional teams and their customers.
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If the same 24-hour, seven-days-a-week availability and convenience, fast delivery, customer focus and personalisation became the norm in the public sector, it would not just make life easier, it would fundamentally change the way that people view government itself.
The report, Great Expectations, says the key to good customer focus is happy staff and that changes such as easier appointment booking systems, clearer information about treatment and better bedside manner can make all the difference to patient experience.
Although Mr Ellison is capable of charming the birds from a tree, an outsized ego and an unrelenting customer-focus do not usually go hand in hand.
It's a strong company that needs leadership, needs focus, and needs to remember that the customer is the focus of everything we do.
If companies are going to continue to keep the customer as their main focus and deliver what the customer truly needs, a strong and committed partnership ecosystem is more important than ever.
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These companies have proven that Japan quality and focus customer satisfaction can drive successful expansion in new overseas markets.
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Customer-centric firms celebrate the heterogeneity of their customer bases and focus their efforts on those subsets that are likely to provide the greatest bang for the buck over the long term.
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Those who marry a mastery of technology with a clear focus on customer-facing functions.
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Dorf encouraged participants to focus on customer development in the first phase of their business.
We launched our blog, Direct2Dell, with a focus on customer conversations in 2006.
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If there is much waste in the business and a loose focus on customer value (typically this is a yes).
In addition to the renewed focus on customer-centric marketing, big data analytics are helping to extend CMO tenure, as well.
"The central control takes people's focus away from their customers, " he argues, suggesting council league tables should focus on customer ratings, not Whitehall targets.
BBC: NEWS | UK | Politics | 'Blair must decide on council tax'
It will focus on customer service trends and highlight best practices.
Caplan still talks about feeling nauseated in 2004 when an E-Trade customer participating in a focus group insisted that the company had never added "Financial" to its name.
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