With a personal, almost manic, bias to exceed my customers expectation, I now have the opportunity to help influence and get developed solutions that help our customers implement solutions that enable them to improve customer insight and intimacy in a way that delights their customers and exceeds their expectations.
The vision AgilOne is pursuing shows how advanced technology can be used to restore the intimacy with a customer that we associate with the good old days when shopkeepers knew each and every customer.
Middlemen, brokers and other facilitators used within various customer relationship and delivery processes have less value and can be designed out when intimacy with customers and patients can help produce the right offer at the right time and place.
And the intimacy of these events makes it easier to form relationships, build bonds and connect with a potential customer that could very well turn out to be a customer for decades.