But in a world of rapid change in the marketplace, of an increasing proportion of knowledge work, of increasing technical complexity of the work, and where customers who do not even know themselves what will delight them, stable predictable work environments are largely a thing of the past.

FORBES: Measuring What Matters: From Outputs to Outcomes: Part 3

Ms. AMY HANSON (Teacher, Northwestern High School): She's done a good job of trying to convey, like, we have all these changes because we're trying to be a better school, not because, you know, we're like trying to do this mean thing or like ruin your career.

NPR: Teachers at Troubled School Face Job Loss