• "All of the updated data that we have collated supports the conclusion that claims management companies have had a marked effect on the number of small injury, whiplash-like claims, " said David Brown, chairman of the actuaries' professional body.

    BBC: Traffic

  • Its ability to adjust the benchmark rate, in an attempt to minimize the whiplash of recession, has the unfortunate effect of helping one goal at the expense of the other.

    FORBES: Magazine Article

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