Yet his most important contribution to medicine is not his surgical skill but his determination to make this huge industry more efficient by applying Henry Ford's management principles.
Whether he was learning a new skill, taking decisive action in an emergency, or forging the most innovative and efficient steelmaking company in the world, the commitment to following the judgment of his reasoning mind was the only opportunity he needed.
Simply, IT departments must shift its focus, its energies, its skill sets towards activities that the business can view as revenue generating rather than just cost efficient.