Goldman employees are going to get some new training, too, perhaps in e-mail etiquette?

FORBES: Goldman's Settlement: Four Days Worth Of 2009 Revenues

Most e-mailers and text-messagers do not consult etiquette coaches, though, and with the demise of words-on-paper letters, the future of "Dear" appears dire.

CNN: Is 'Dear' dead?

When it comes to communication, be it by phone, text or e-mail, Oliver says many of us need to clean up our etiquette acts.

FORBES: The New Rules Of Business Etiquette