This experience showed Reichheld that his earlier work had focused too much on the entire range of customers, from the most satisfied to the least, with a large body of customers falling into the undifferentiated middle.

FORBES: Measuring Business's New Bottom Line: Customer Delight

"French readers now face the threat of losing access to a significant body of knowledge and falling behind the rest of internet users, " said a spokesman for the firm.

BBC: Fine for Google over French books

The video showed legs dangling through the floor, then a body slumping onto the ground beneath - ending up with legs buckled under the body and the bound hands falling over to the right.

BBC: Angelika suffered 16 stab wounds to her chest

She managed to run only five steps before the body of a dead colleague and a falling pillar pinned her legs, trapping her.

WSJ: Bangladesh Amputees Face New Test

When I was there in late June, a few weeks after opening, it was still working out the kinks, as it were, but the treatments seemed to be falling in line with the natural theme--body shaping with volcanic magma, for instance.

FORBES: Off the Beaten Track

Portsmouth also lost Glen Little midway through the first half through injury with their best chance of the opening 45 minutes falling to Jermain Defoe, but the England man blasted his shot against the body of goalkeeper Eduardo.

BBC: Braga 3-0 Portsmouth

In other words, the body's response mirrors many of the same symptoms frequently associated with falling in love.

CNN: The science of kissing

When he wanted to find out if Aristotle was wrong to say that a small body would fall at a different speed from a large body, he didn't look the answer up in an old book about falling objects.

BBC: A Point of View: Science, magic, and madness