"I thought at one point he was going to cry, it was almost child like, he was squeezing his face as a child would to produce tears", she said.

BBC: Derby fire deaths: Mortuary visit 'like a circus'

His debut album "Justified, " which spawned hits like "Rock Your Body, " "Cry Me a River, " and "Like I Love You, " soon became hot enough to land him on the biggest stage of all.

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