While I was not able to get back to him at that exact moment, I responded back with my phone number later in the day and, again, received a personal response.

FORBES: Gary Vaynerchuk Practices What He Preaches

The banks, I already knew, had responded by cutting back on rebates.

FORBES: Citibank Cash Back Credit Card Is No Cash Cow

When I worked for CNN, I recall that producers would often go back to the same sources who responded most quickly to emails or voice messages.

FORBES: E-Mail is So Yesterday, Except for Today's Leader