"It sounds much more competent if you're bashing something than if you try to explain why it's good, " she notes.

WSJ: The Crown Prince of the Art World

When your employees feel secure and competent in their jobs, they are much more likely to share their knowledge with the rest of the organization.

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When combined with competent law enforcement, surveillance cameras are more effective, less intrusive, less psychologically draining, and much more pleasant than these alternatives.

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