Cloud will evolve from a one-to-one relationship between end-user and cloud provider to a one-to-many, flourishing ecosystem comprised of cloud insurers, such as CloudInsure, broker services, and other intermediaries enabling organizations to enjoy the financial and operational benefits of federated cloud formations.

FORBES: CloudNOW unveils its 2013 cloud computing predictions

If business really starts popping, consider one of the many customer-relationship-management (CRM) programs to keep it all under control.

FORBES: Magazine Article