In a letter sent to the site he offers a full or partial refund to unhappy clients--if he deems the complaints have merit.

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Customers on any cancelled flights will be able to claim a full refund or rebook onto alternative flights.

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Rail company Eurostar said about 30, 000 passengers had been due to travel on 50 services on Friday, and would be offered a full refund or exchange.

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If a traveler with basic insurance is laid off, he or she can now cancel the trip and get a full refund.

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Competitors can either take part in the race when a date is announced, accept a full refund of their entry fee, or gain entry into the event next year.

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In these cases, the consumer should have the right to expect a full refund, whether the game was purchased in physical or digital form.

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