During one particular conflict with a collaborator, he says he recognized that an underlying issue was not being addressed from the other's viewpoint.

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The SAP Services and Support organization and other channels bring the customer viewpoint.

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The boss agreed to engage in talks, and the mediator had the two meet and listen respectfully to each other's emotions and viewpoint, then work out a solution.

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In fact, once the dust settles in Cyprus, those who are less well off in other countries may come around to the viewpoint that levies on uninsured deposits are a fairer way to deal with failing banks than sticking all of their debts on taxpayers.

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Police said the lorry allowed officers to see inside the cabs of other lorries as well as providing a higher viewpoint into cars.

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