How could we bring the benefits of these sales force automation products to larger sales and business workforces?

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Our turf was sales force automation tools, and in that marketplace we not only stood up to Oracle, we beat them.

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Samsung SDS is also teaming with SAP to bring SAP Business Suite software and Samsung Mobile Sales Force Automation to businesses.

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In 1989 Jon launched his first company, Goldmine, with one of the earliest products in the space between collaboration, contact management and sales force automation.

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Companies surveyed said building an infrastructure to support e-business is their top priority for next year, followed by ERP implementation, sales force automation, customer relationship management and applications management.

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And at salesforce.com (CRM), Holleran help lead its transition from a Small and Medium-Sized Business sales force automation SaaS company to one more focused on global enterprise Customer Relationship Management (CRM) applications and cloud platform services.

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In this version of the future, which also happens to be touted by Microsoft and Cisco, you will never put down your mouse to pick up your phone to call a lead whose number is listed in your sales force automation application or to upsell a customer whose details are contained in your customer relationship management solution.

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Ellison had been trying in vain to penetrate the lucrative market for sales-force automation software, where Siebel is the undisputed leader.

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Other postponed IT programs include customer relationship management (25 percent), sales-force automation (22 percent), business-to-business e-commerce (18 percent) and business-to-consumer e-commerce (15 percent).

CNN: 8 of 10 companies expect no major Y2K woes

Customer relationship management was cited as the most important focus for firms, followed by e-business, sales-force automation, enterprise resource planning and applications management.

CNN: 8 of 10 companies expect no major Y2K woes