• "It is important all our equipment is in service so we can maintain a good quality of electricity supply to all of our customers who depend on our service, " he said.

    BBC: Electricity sign

  • "It clearly showed that public satisfaction with the service doesn't necessarily mean that the quality of the advice was good, " Ms Parker said.

    BBC: NHS Direct call centre

  • But Levi insists the customer already has the choice of 18, 000 authorised Levi dealers throughout Europe which guarantees good service, quality and range.

    BBC: Jeans battle goes to court

  • With that in mind, the video rental company thought it would be a good idea to look at the quality of the ISPs (Internet Service Providers) consumers are using in America.

    FORBES: Netflix Ranks Google Fiber as the Fastest ISP

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