But investments will still be necessary, not only to ensure that people have the technical skills and the literacy level needed to use information technology facilities and service them, but also to create content that reflects the interests of that part of the world.

BBC: Annan on bridging the digital divide

We want to impress upon companies such as smart-phone and router manufactures, transport providers, and Internet service providers as well as chief information and technology officers and their technical teams throughout the industry that this is an issue that can be successfully handled with good planning.

WHITEHOUSE: Office of Science and Technology Policy Blog