When your plane's about to board and you're trying desperately to find which gate your flight was switched to (because the announcement over the public address system was, of course, unintelligible), that's not when you want to be pinching, zooming, and scrolling on your phone.

CNN: Opinion: Airport Wi-Fi and mobile services are lacking

An announcement over the ship's public address system said they were trying to fix the problem and were working on the generators, according to Stark.

CNN: Passengers report trouble on another Carnival cruise ship

An announcement over the ship's public address system said the crew was trying to fix the problem and was working on the generators, according to Stark.

CNN: STORY HIGHLIGHTS