• Reader that I am and wordsmith I fashion myself to be, I take particular delight in hearing or reading a word used in an extraordinary manner.

    FORBES: Cultivate Copiousness

  • Samuel Johnson's remark about lady preachers and dogs that walk on their hind legs, that "it is not done well, but you are surprised to find that it is done at all, " often, alas, applies to the delight that Jewish fans take in their athletes.

    WSJ: Book Review: Hank Greenberg

  • But it was the briefest of honeymoons for Cook, lasting only until the last ball of the eighth over, when he played a half-hearted force off the back foot to a ball well wide of off-stump - and to the delight of the bowler Hilfenhaus, Michael Hussey dived expertly in the gully to take a fine one-handed catch.

    BBC: England make solid start to Ashes

  • He empower a lot of his people to start making the right decision at the lower level, allow them to take the ownership to delight our customers, and encourage different businesses to team up and create even stronger presense in front of our customers.

    FORBES: Connect

  • To get a sense of whether a firm is making any headway in the marketplace, it has to take into account not only the total amount of delight it has created, but also the level of frustration and disappointment among those who were likely to become active detractors.

    FORBES: Measuring Business's New Bottom Line: Customer Delight

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