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Since arriving at JPMorgan Chase through a merger in 2003, Dimon has spent hundreds of hours trying to rid the investment-banking division of unnecessary expenses and improve its performance.
FORBES: Magazine Article
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Those expenses are largely unnecessary if we can use digital technology to manage the flow of payments, which is commonplace in other industries, from financial services and banking to retail.
FORBES: Magazine Article
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This will increase pressure on insurers to cut unnecessary costs on administrative and all other non-medical expenses.
FORBES: The Games HMOs Play