What surprised the world the most about the Arab Spring was not the unpredictability of events, but the level of civility utilized to achieve success.

CNN: Yemen youth march 'shows true spirit of revolution'

It creates a sense of unpredictability, and we hate that because it makes us have to think about what you are going to do or say next, and we get uncomfortable.

FORBES: Three Methods of Persuasion You Can Copy From Obama and Romney (and one from Joe Biden that you should not copy)