That Contract Advisor echoed what many of his competitors have stated, which is that the best thing the union can do is to educate the players as to what the best criteria should be withregards to the selection of an agent.
Withregards to your article on the motorcycle helmets consumers like best I was kind of surprised that helmets purchased online only made up about 3 or 4% of sales, i thought it would be much more than that with the number and variety of online stores there are for these products.