Based on the model of American Customer satisfaction Index (ACSI), this paper expounds the methods for evaluating the reader satisfaction.
以美国消费者满意指数(ACSI)模型为基础，详细论述了读者满意度测评方法。
Based on the model of American Customer satisfaction Index (ACSI), this paper expounds the methods for evaluating the reader satisfaction.
以美国消费者满意指数(ACSI)模型为基础，详细论述了读者满意度测评方法。
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