• In this dissertation the research achievement about customer churn analysis of telecommunications industry has certain reference value to the colleague who studies in CRM.

    本文中关于电信业客户流失分析的研究成果对从事CRM研究的同仁也具有一定的参考价值。

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  • Customer churn and next best action In customer churn analysis multiple streams of data such as transactions, customer profiles, and social media data are sourced and stored on a big data platform.

    在客户流失分析中,例如交易、客户档案、社交媒体等混合数据被储存在大数据平台。

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  • Customer churn model, consists of basic model and behavioral model, is built based on analysis of the churned customers' basic data and behavioral history.

    客户流失模型是通过对流失客户的数据进行分析后得出的,包括基本模型和行为模型。

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  • Customer churn model, consists of basic model and behavioral model, is built based on analysis of the churned customers' basic data and behavioral history.

    客户流失模型是通过对流失客户的数据进行分析后得出的,包括基本模型和行为模型。

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