Also, by being tightly controlled and vertical, Apple has solved a major problem in the computer industry: customer support.
同样，即时被严格控制和垂直的，苹果还解决了电脑行业的一个大难题：用户支持。
Rather than doing it out of defiance, Quo claims they want Apple to see the value in what they are attempting, which is to provide both quality of hardware and customer support.
并非出于蔑视Apple的目的才怎么做，Quo称他们想要让Apple感觉到他们所努力的价值所在：那就是硬件的质量以及客户支持的质量。
Apple also said that altering the phones encouraged the pirating of applications, exposed iPhones to security risks and taxed the company's customer support staff.
苹果还指出改动电话的行为其实鼓励了对程序的盗版，将iPhone暴露在安全风险之中并给苹果客户支持员工带来了沉重的负担。
Apple also said that altering the phones encouraged the pirating of applications, exposed iPhones to security risks and taxed the company's customer support staff.
苹果还指出改动电话的行为其实鼓励了对程序的盗版，将iPhone暴露在安全风险之中并给苹果客户支持员工带来了沉重的负担。
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