• Lead the customer complaint handling process on behalf of Raypower, support Sales and Service departments for all quality related issues, ensure high level of customer satisfactions.

    领导代表威士·玻尔处理所有质量相关问题客户投诉处理流程,支持销售服务部门确保水平的客户满意度

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  • In the process of handling customer complaint and inquiry, in case of refusal and buck-passing, the responsible department and persons shall be punished according to the assessment provisions.

    处理客户投诉咨询过程,如发生拒绝推诿现象,责任部门责任人必须考核规定进行处罚

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  • The related personnel shall supervise, check and assess the handling process of customer inquiry and complaint, make the telephone follow up for customers and report in the company regularly.

    公司相关人员客户咨询投诉处理过程进行监督检查考核,并做好客户电话回访工作,定期公司内进行通报

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  • Multiple studies already show companies with high quality customer service and effective complaint handling processes can charge a premium as well as increase loyalty.

    大量研究已经表明提供品质客户服务有效投诉处理的公司,可以收取额外费用并且能够提高顾客忠诚度。

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  • This thesis is about the relationship between justice of complaint-handling and customer behavioral intentions.

    本文研究主题高档商务饭店顾客抱怨处理公平性顾客行为意向关系

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  • This thesis is about the relationship between justice of complaint-handling and customer behavioral intentions.

    本文研究主题高档商务饭店顾客抱怨处理公平性顾客行为意向关系

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