Moreover, a customer will be able to connect with the bank's contact center, allowing the bank's customer service agent to see the same thing the user is seeing on their device.

此外，客户还能联系到银行的联络中心，让银行的客户服务代理看到和用户设备上一致的内容。

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And it provides management with insight into the contact center so they can staff at the appropriate levels, manage agent performance and optimize customer service.

它提供了管理与洞察到联络中心，使他们能够工作人员在适当水平，管理agent的性能和优化的客户服务。

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And it provides management with insight into the contact center so they can staff at the appropriate levels, manage agent performance and optimize customer service.

它提供了管理与洞察到联络中心，使他们能够工作人员在适当水平，管理agent的性能和优化的客户服务。

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