One team member will take the role of customer, and make all business decisions.
组中的一个成员将充当客户，负责所有的业务决定。
So when a team member says that a story is Done and moves the story card into the Done column, a customer could run into the room at that moment and say "Great!
所以当一个团队成员说某个用户故事已经“完成”，并将故事卡移入到“完成”一栏中之后，客户就可以马上跑到房间中说：“太好了！
Eric, a member of the executive team, identifies a new claims processing function as an opportunity to reduce customer support costs and eliminate the manual tasks involved in claims processing.
Eric是执行团队的一名成员，主张新的索赔处理功能，认为这是一个好机会，可以降低顾客支持成本，消除索赔处理中的手工工作量。
There must be at least one customer representative team member.
至少要有一个顾客代表在场。
When have you initially disagreed with a peer, coworker, team member, or customer yet managed to negotiate an outcome? Was the outcome win-win? Why or why not?
您何时在最初不同意同事、合作者、团队成员或客户，但最终谈判出结果？结果是对双方均有利的吗？为什么是或为什么不是？
Many teams are touchy about giving the team member access to the customer or even the Product Owner (especially if they are remote). So the information flow is like.
很多团队都不愿意让团队成员直接接触客户，甚至产品负责人都不行(尤其是他们处于远程环境的情况下)。
You are in the middle of taking a customer's order when a team member comes to you with a customer complaint.
你正在为其中一个顾客点餐时，你的一个团队成员过来跟你谈一个客户的投诉问题。
When have you initially disagreed with a peer, coworker, team member, or customer yet managed to negotiate an outcome?
您何时在最初不同意同事、合作者、团队成员或客户，但最终谈判出结果？
Give an example that demonstrates some of the techniques or tools you use when negotiating with a peer, coworker, team member, or customer.
请举例说出您与同事、合作者、团队成员或客户谈判时用到的一些技巧。
Managed 3 customer service team members and improved member performance by self-designed mentoring program and team building activities.
通过自编辅导项目和团队建设活动，管理3名客户服务成员和提高成员绩效。
Managed 3 customer service team members and improved member performance by self-designed mentoring program and team building activities.
通过自编辅导项目和团队建设活动，管理3名客户服务成员和提高成员绩效。
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