Maintain focused on the guests' needs, individualize and personalize service where is possible; address all the guests by initiative.
随时关注客人的需要，为客人定制化服务，尽量称呼客人的姓名。
Maintain focused on the guests' needs, individualize and personalize service where is possible; address all the guests by initiative.
随时关注客人的需要，为客人定制化服务，尽量称呼客人的姓名。
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