The continual improvement of service processes is an important way to improve service process management, but the real causes of service failures are difficult to identify.
持续地改进服务过程,是提高服务过程管理水平的重要方法之一,但在服务过程改进中往往难以识别服务缺陷产生的原因。
The continual improvement of service processes is an important way to improve service process management, but the real causes of service failures are difficult to identify.
持续地改进服务过程,是提高服务过程管理水平的重要方法之一,但在服务过程改进中往往难以识别服务缺陷产生的原因。
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