"Right now we have a lack of information on this so that first we have a policy to make our customer know - not something like gambling - it's very dangerous for them so that we have to make a seminar for customers first."

VOA: standard.2010.07.21

The first phase required them to identify a customer that was not well-served by Merril Lynch, or perhaps a new customer and to profile those customers in terms of their risk and investment profits.

第一个是要求他们找到,未受到美林良好服务的顾客，或者是一个新顾客,并且根据风险和,投资利润对顾客分组。

麻省理工公开课 - 媒体、教育、市场课程节选