Reverse Logistics; Service Quality; PZB Service Quality Model; Quality Function Deployment; Analytic Network Process.
逆向物流；服务品质；PZB服务品质模式； 品质机能展开；网路层级分析法。
Part three: Construction of the gap model of the service quality inside hotel enterprises.
第三部分，饭店企业内部服务质量差距模型的构建。
CSL SHENLI brand means a model of top quality and best service.
CSLSHENLI品牌代表着高质量的产品和服务。
Using an Integrated Model for Service Design and Service Quality Improvement: A Case Study on …
以整合性模式探讨保险业服务设计与服务品质之。
The Assessment Model for Service Quality of Networked Information …
电信客服中心服务品质概念模式之实证研究-以 …
The Assessment Model for Service Quality of Networked Information …
电信客服中心服务品质概念模式之实证研究-以 …
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