Secondly, model of perceived service quality of MBA has been established.
其次，建立了MBA学员感知服务质量的模型。
This paper mainly includes three parts: (1) constructing the perceived service quality measurement scale for market intermediary organization;
本研究工作主要包括三个方面：（1）构建市场中介组织感知服务质量的测量量表；
The characteristics of service decide the importance of service recovery for the customer perceived service quality, customer satisfaction and loyalty.
服务的特性决定了服务补救对于提高顾客感知服务质量、顾客满意和忠诚的重要意义。
Combined with measurement system of perceived service quality, this paper carries on research to this problem in term of establishing long-term customer's relation.
本文结合顾客感知服务质量衡量体系，从建立长期顾客关系的角度对这一问题进行了探索性的研究。
Perceived service quality, transactional customer satisfaction and cumulative customer satisfaction form a closed loop, to some extent each other.
感知服务质量、交易性顾客满意、累积性顾客满意之间形成了一个闭环，在一定程度上互为因果。
Perceived service quality, transactional customer satisfaction and cumulative customer satisfaction form a closed loop, to some extent each other.
感知服务质量、交易性顾客满意、累积性顾客满意之间形成了一个闭环，在一定程度上互为因果。
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