Based on the present situation analysis of library service quality evaluation model, we found these models are all without considering the technical quality.
对图书馆服务质量评价模型的现状分析发现，现有的评价模型几乎没有考虑技术质量部分。
RESULTS:Based on the practical condition of domestic retail chain pharmacy, 24influencing indexes of which were presented and a service quality evaluation model was established.
结果：根据国内零售连锁药店的实际状况，提出了影响零售连锁药店服务质量的24项指标，并建立了零售连锁药店服务质量评价模型。
On borrowing external service quality evaluation methods, this paper raises internal service quality evaluation model and give some simple statement on its steps.
本文借鉴外部服务质量测评的相关方法，提出了内部服务质量测评的实施模型，并对其步骤进行了简单论述。
On borrowing external service quality evaluation methods, this paper raises internal service quality evaluation model and give some simple statement on its steps.
本文借鉴外部服务质量测评的相关方法，提出了内部服务质量测评的实施模型，并对其步骤进行了简单论述。
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