按照客人的要求，在收取额外费用的基础上，酒店也为客人提供前往机场、港口、TallTallinn巴士站和火车站的往返班车服务。
Transfers from the airport, the port, and the bus and train station of Tallinn are available on request and at an additional cost.
按照要求帮助客人预定房间。保证准确并且信息的及时与完整。
Assist, as required calls for reservations. Ensure accurate, up to date information is given.
确保酒店洗衣房的水洗、干洗工作按照高标准要求完成，并以保存完好地送还客人或和员工。
Ensure that all items laundered and dry cleaned within the hotel's laundry are finished to the highest standard achievable and returned to the guests or staff in immaculate condition.
严格按照财务程序要求精确的处理客人的账单。
Process all client bills accurately and adhere to the cash handling procedures as per the Finance HID.
电话的接听和转接，专业并礼貌地接待来访客人，按照要求接收和传送信息；
Receive, answer and direct all incoming telephone calls, greet callers in a professional and courteous manner; take and forward messages as requested;
在每天的工作中，应随时保持最佳服务标准，确保所有护理都按照标准操作流程进行，为客人提供优质服务，达到客人要求，令客人喜出望外。
To maintain the highest standards ofprofessionalism in all aspects of operations. To ensure all treatments arecarried out to the highest standards and targets are met.
在每天的工作中，应随时保持最佳服务标准，确保所有护理都按照标准操作流程进行，为客人提供优质服务，达到客人要求，令客人喜出望外。
To maintain the highest standards ofprofessionalism in all aspects of operations. To ensure all treatments arecarried out to the highest standards and targets are met.
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