Dressing well means you have to be always properly dressed and tidy. You dress yourself with a big smile when you wake up in the morning and the last thing before you go to bed.

That was Susan, communicating kindly, clearly, and drolly about something that would have made anyone else's blood boil.

But people all over the world agree that being well-mannered really means being kind and helping others, especially those older or weaker than ourselves.