Pervasive messaging can integrate people with devices in a mobile workforce where representatives are not office-based and are working with mobile devices rather than with desktop or laptop computers.

That's a familiar view of computing, one deeply tied to the interface on the standard PC—after all, every program on your laptop or desktop hides much of its functionality under menus, too.

Fifty-five percent also thought the demands of business mean people must stay connected, even if it involves taking a laptop on a holiday or answering a cell phone during a meal.