We asked them to talk about the obstacles they are facing. Milly Probst, a former call center manager, told us her experience and salary history are scaring off potential employers.
在谈到目前面临的障碍时，曾任呼叫中心经理的米莉·波布斯特说，她过去的工作经历和薪资吓退了潜在的雇主。
A manager in a factory or call center may be able handle a relatively large group, because jobs are more similar and employees can be briefed in groups.
工厂或呼叫中心的经理人或许能够应付相对庞大的队伍，因为这些工作性质类似，可以分组给员工下达指令。
And an operations manager can't change a call center process without it updating the CRM workflow.
如果没有IT去升级CRM的工作流，运营经理就不能更改呼叫中心的流程。
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