Organises and controls the operations of a call or contact centre. May work in a call centre.

呼叫或联系中心经理负责组织和控制呼叫或联系中心的运营。可能在呼叫中心工作。

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Nationwide said it may increase the 300 staff based there as they move to mainstream customer service and call centre operations.

BBC: Nationwide expected to shed 500 jobs in regional shake-up

The HART units - made up of seven teams of six - will be on call 24 hours a day at the Ambulance Special Operations Centre (ASOC) to respond to multiple casualties, people trapped in collapsed buildings, flooding or hazardous materials incidents.

BBC: Specialist ambulance HART hub planned for Skypark